Conservation tool

How much water do you use watering your lawn? How about doing laundry or taking a shower? Now there's an easy way to find out. Madison Water Utility has unveiled Wisconsin's first online water conservation tool. View your home's monthly, daily, even hourly water use to see exactly when you're using water and how much you're using.

How to sign up:

  • Head to our Customer Care page to log in. If you’ve already signed up for eBills, you don’t need to create a new account. Don’t have an account? You’ll need the Customer Number and Account Number from your Municipal Services Bill to create one.
  • Once you've logged in, click “View My Usage” on the bottom left.
  • You’ll see your water usage graph for the past 30 days.

Setting up a water usage alert

Our new online conservation tool doesn't just let you view your water use, it lets you take control of your water use. Choose the number of gallons you want to use on a daily, weekly, or monthly basis. Go over that number, and you'll get an email alert.
  • Click the “Sign Up for Notifications” box on the lower right of your 30 day water usage graph.
  • You'll be taken to a screen to enter your notification settings.
  • Set a monthly, weekly or daily usage threshold (or all three!)
    notification box

More information about our Online Conservation Tool

People living in single family homes and duplexes in Madison currently use 60.9 gallons of water per person per day, but we hope to reduce that number by giving customers the detailed information they need to conserve. Thousands of MWU customers are taking the first, critical step towards conservation by tracking their detailed water use online. Once you know when you're using water and how you’re using water, it’s easier to conserve.

Water usage graphs

How does your usage compare?

Here's how monthly usage breaks down in Madison by household size.

Number of People Water Used in Gallons
1,800 to 2,900 Gallons
2,900 to 5,000 Gallons
5,000 to 7,000 Gallons
7,500 to 10,000 Gallons
10,000 to 12,500 Gallons

Usage Alerts

  • Sign up to be notified if your usage surpasses a threshold that you choose. Click on the link in the Sign Up for Notifications box that appears below your monthly usage graph.
  • You can set up monthly, weekly, or daily water consumption thresholds.
  • If your water use goes above the number of gallons that you’ve chosen, you’ll get an alert via email. An alert will also appear when you click “View My Usage” on the Customer Care page.

Comparing previous usage

  • Head to the “Water Usage” tab on the upper left side of the screen and choose “Water Consumption Report” from the dropdown menu.
  • From there, click on “overlay” to compare current data with the previous month, previous year, your average use or past weather information.

Exporting data

  • While on the “Water Consumption Report” page, click on the icons on the upper right hand side to print your usage data, save as a jpeg image, or export as an Excel document or PDF.

Why it matters

Madison Water Utility is the first in Wisconsin to allow customers to view their monthly, daily, even hourly water use online. Tracking your water use can help you catch plumbing leaks and spot inefficient appliances and fixtures like old water softeners, washing machines and toilets. If you have an older toilet, consider taking advantage of our toilet rebate program to replace it with a high-efficiency model.

Saving water saves energy. It takes an enormous amount of energy to pump water from the ground and then pump it again to homes and businesses across Madison. We pump more than 8 tons of water from the aquifer every minute at every operating well across the city. Take a look at some of our conservation tips to see how you can conserve, and learn how to spot leaks in your home.