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Madison Metro Transit

City of Madison
Metro Transit
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  1. City of Madison
  2. Metro Transit
  3. Contact Us
  4. COVID-19 Updates

COVID-19 Updates

Person wearing a mask
All passengers must wear a mask when riding.
Increased Service in Late August

Buses are currently operating modified Saturday schedules, however, Metro will be adding service to accommodate more riders beginning Sunday, August 23.

Service will be increased to better serve low-income riders and people of color. Capacity is also being added in the downtown area and core sections of the system, with buses running more frequently to allow people more options to travel during rush hour times.

  • Service Level Increase
  • Route-by-Route Service Level Details

 

Face masks Required to Ride

In addition, as according to Emergency Order #8 recently issued by Public Health Madison & Dane County, all riders are required to wear a face covering on the bus.
 


Service Details/ Requests to Passengers

  • Buses operate modified Saturday service schedules through August 22.

  • Capacity on all Metro Transit fixed-route buses is limited to 20 passengers plus the driver. Do capacity limits affect your trip?

  • Fare collection is suspended. Fares resume Tuesday, September 1.
  • Customers are required to board and exit the bus using the rear doors (riders needing the ramp may still enter through the front). Board again at the front of the bus on September 1.
  • Customers are asked to ride for essential trips such as to employment, medical appointments, grocery stores, etc.
  • Passengers are required to wear a mask or other face covering when riding.
  • Metro's Administration Office is open limited hours, Monday through Friday from 7:30 a.m. to 3:30 p.m. If those hours present a hardship, call 608-266-4904.
  • Metro maintenance are performing daily cleanings of all buses. See all preventative measures.

These measures are in effect until further notice.


Reduced Schedules

Metro is operating modified SATURDAY schedules. Saturday service is provided on the following routes only: 2, 4, 5, 6, 7, 8, 13, 16, 17, 18, 20, 21, 22, 26, 30, 31, 32, 36, 40, 50, 51, 59, 63, 67, 68, 78.

In addition to the routes listed above, the following routes are available Monday through Friday.

  • Routes 55 and 75 operate regular weekday schedules to/from Verona/Epic .
  • Route 23 operates regular weekday schedules to/from Sun Prairie.
  • Route 72 operates regular weekday schedules to/from Middleton.
  • Routes 44, 48 and 49 operate regular weekday schedules to/from Fitchburg.

The University of Wisconsin Campus Routes 80 and 84 will operate RECESS SERVICE exactly as it normally operates on a recess schedule. Route 80 will run weekday recess service Monday through Friday, and weekend recess service Saturday and Sunday. Routes 81 and 82 will not operate.


Ongoing Preventative MeasuresMetro employee disinfecting a bus.

Metro maintenance employees have implemented new cleaning protocols to help prevent the spread of the virus including:

  • Wipe downs/sprays of all high-contact areas in the bus with tuberculocidal disinfectants
  • Wipe downs/sprays of all high-contact areas in the Metro garage and operations areas with tuberculocidal disinfectants
  • Fogging vehicles with tuberculocidal disinfectant

Latest City Updates on COVID-19


More Information

  • (608) 266-4466
  • mymetrobus@cityofmadison.com.
  • Sign up text and email alerts at mymetrobus.com/alerts.

Contact

  • COVID-19 Updates
    • August Service Level Increase
    • Face Coverings Required to Ride
  • Feedback
  • Advertise with Metro
  • Bus Lines Poetry Selections
  • Lost & Found
  • Civil Rights & Title VI
  • ADA Comments & Complaints

Customer Service

  • Monday – Friday: 6:15 am – 6:00 pm
  • Weekend & Holiday: 8:00 am – 4:30 pm
  • (608) 266-4466
  • WI Relay Service
  • mymetrobus@cityofmadison.com
  • Fill Out a Feedback Form
Madison Metro Transit Logo
Metro Transit
Justin Stuehrenberg, General Manager

Customer Service

  • Monday – Friday: 6:15 am – 6:00 pm
  • Weekend & Holiday: 8:00 am – 4:30 pm
  • (608) 266-4466
  • WI Relay Service
  • mymetrobus@cityofmadison.com
  • Fill Out a Feedback Form

Rider Information

  • Rider Tools & Apps
  • Routes & Schedules
  • Accessible Services
  • Bike Racks
  • Lost & Found
  • Service Detours
 

Business Resources

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About Metro Transit

  • Annual Reports
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  • ADA Comments & Complaints
  • Civil Rights & Title VI
  • Oversight Committees
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