Cancellation Policies
General Course Cancellation Policy
It is the responsibility of the registrant to remove themselves or notify Organizational Development of a cancellation of a course enrollment as soon as possible. No refunds will be issued for cancellations received less than 10 days before the day of the event. All cancellations should be completed through Eventbrite, but clicking on "View and manage your order online" at the bottom of your Order Summary for the course in question. If you need assistance, please contact OrganizationalDevelopment@cityofmadison.com and we will be happy to assist you.